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Privacy Policy

Effective Date: [8/13/2025] | Last Updated: [8/14/2025]

1. Introduction

NestKit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or interact with our welcome packages.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

From Property Partners:

  • Business contact information (name, email, phone, address)
  • Property details and resident count data
  • Banking information for revenue sharing
  • Communication preferences

From Advertising Partners:

  • Business contact information
  • Payment and billing information
  • Marketing materials and content
  • Campaign preferences and specifications

From Residents:

  • Email addresses (when voluntarily provided via QR codes)
  • Location data (apartment property association)
  • Engagement data (QR code scans, offer interactions)
  • Survey responses (when participated voluntarily)

2.2 Technical Information

We automatically collect:

  • IP addresses and device information
  • QR code scan timestamps and locations
  • Website usage analytics
  • Email engagement metrics (opens, clicks)
  • Mobile device identifiers (when applicable)

2.3 Third-Party Information

We may receive information from:

  • Property management systems
  • Advertising partners
  • Public databases and marketing lists
  • Social media platforms (when you interact with our content)

3. How We Use Your Information

3.1 Service Delivery

  • Coordinate welcome package delivery
  • Process advertising placements
  • Manage property partnerships
  • Facilitate revenue sharing payments

3.2 Analytics and Improvement

  • Track package delivery and engagement rates
  • Analyze market trends and demographics
  • Improve service quality and offerings
  • Generate performance reports for partners

3.3 Communication

  • Send service updates and notifications
  • Respond to inquiries and support requests
  • Share relevant marketing opportunities
  • Provide performance analytics

3.4 Legal and Business Operations

  • Comply with legal obligations
  • Prevent fraud and abuse
  • Enforce our Terms and Conditions
  • Process payments and maintain financial records

4. Information Sharing and Disclosure

4.1 With Your Consent

We may share your information when you explicitly consent to such sharing.

4.2 Service Providers

We share information with trusted third parties who assist with:

  • Package printing and delivery
  • Payment processing
  • Email marketing services
  • Analytics and data processing
  • Customer support

4.3 Business Partners

With Property Partners:

  • Aggregate resident engagement data
  • Revenue sharing calculations
  • Performance metrics

With Advertising Partners:

  • Campaign performance analytics
  • Delivery confirmation data
  • Lead generation metrics (email captures)

4.4 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal process
  • Protect our rights and property
  • Ensure user safety
  • Investigate potential violations

4.5 Business Transfers

Information may be transferred in connection with mergers, acquisitions, or sales of business assets.

5. Data Retention

5.1 Retention Periods

  • Partner Information: Retained for the duration of partnership plus 7 years for business records
  • Resident Engagement Data: Retained for 2 years for analytics purposes
  • Payment Information: Retained per financial record-keeping requirements
  • Marketing Data: Retained until you opt out or 3 years of inactivity

5.2 Data Deletion

You may request deletion of your personal information, subject to legal and business requirements.

6. Your Privacy Rights

6.1 Access and Correction

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update your preferences
  • Request information about data processing

6.2 Opt-Out Rights

You may opt out of:

  • Marketing communications
  • Data collection for analytics
  • Future package inclusions (residents)
  • Revenue sharing programs (properties)

6.3 California Privacy Rights (CCPA)

If you're a California resident, you have additional rights:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising privacy rights

6.4 European Privacy Rights (GDPR)

If you're in the European Economic Area, you have rights including:

  • Right to access, rectify, or erase personal data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

7. Data Security

7.1 Security Measures

We implement appropriate security measures including:

  • Encryption of sensitive data in transit and at rest
  • Access controls and authentication
  • Regular security audits and assessments
  • Employee training on data protection
  • Secure data centers and hosting

7.2 Data Breach Response

In the event of a data breach, we will:

  • Notify affected users promptly
  • Report to relevant authorities as required
  • Take steps to contain and remedy the breach
  • Review and improve security measures

8. Children's Privacy

NestKit services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for such transfers.

10. Cookies and Tracking Technologies

10.1 Types of Cookies

We use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: To understand website usage
  • Marketing Cookies: For advertising and personalization
  • QR Code Tracking: To measure engagement rates

10.2 Cookie Control

You can control cookies through your browser settings, though this may affect website functionality.

11. Third-Party Links and Services

Our services may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties.

12. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through email or prominent website notice. Continued use of our services constitutes acceptance of the updated policy.

13. State-Specific Privacy Rights

13.1 Nevada

Nevada residents may opt out of the sale of personal information.

13.2 Virginia, Colorado, Connecticut

Residents of these states have rights similar to CCPA, including access, deletion, and opt-out rights.

14. Contact Us

14.1 Privacy Inquiries

For privacy-related questions or to exercise your rights, contact us at:

NestKit Privacy Officer
Email: nestkitboxes@gmail.com
Phone: 925-984-4289

14.2 Response Time

We will respond to privacy requests within 30 days (or as required by applicable law).

14.3 Appeal Process

If you're unsatisfied with our response, you may appeal by contacting us again with "Privacy Appeal" in the subject line.

This Privacy Policy is effective as of [Date] and supersedes all previous versions. By using NestKit services, you acknowledge that you have read and understood this Privacy Policy.